Shipping policy
All our online orders are dispatched from Sabbi HQ on weekdays.
SHIPPING RATES:
AUSTRALIA
Free Shipping Over $200 AUD *excluding Mystery Packs that aren't valid for free shipping
Shipping Under $200 AUD ~ $13.50 AUD
All Domestic Shipping is Standard (2 - 10 DAYS)
NO FREE SHIPPING ON MYSTERY PACKS.
Domestic Metro Deliveries: Sabbi may use a range of delivery partners to fulfil Australian orders, including Aramex for selected metro locations. The carrier used for your order will be determined by Sabbi based on your delivery address, service availability and operational requirements. We cannot guarantee that a particular carrier will be used for any individual order. Delivery timeframes are estimates only and may vary depending on the carrier and destination.
INTERNATIONAL
Flat Rate Shipping ~ $30 AUD
All USA orders are shipped via our US-based 3PL (third-party logistics provider).
Your order is first shipped from our warehouse in Australia to the US-based 3PL warehouse . Once it arrives there, it is processed and dispatched to you individually via UPS.
Please keep in mind that it can take up to 25 days for your order to reach the 3PL warehouse and for you to receive your shipping notification. Once your parcel has been received and processed by the 3PL team, you'll receive your UPS tracking details directly from them.
INTERNATIONAL CUSTOMS
Sabbi does not hold responsibility for any customs charges or local taxes due to the international shipments. Please check with your country's tax authorities. Unfortunately, we are unable to calculate these fees at the time of purchase.
If delivery is refused due to unpaid duties, taxes or tariffs and the order is returned to us, a refund will be issued for the items only, minus the original shipping costs and any return shipping fees incurred.
If you have any questions regarding shipping please contact us at hola@sabbi.com.au